Customer Support Dashboard Template for Next.js
A Next.js customer support dashboard template covering ticket queue, agent performance, CSAT tracking, and knowledge base management. WCAG AA accessible. In development.
0Customer support managers need different views than agents. The agent works the inbox; the manager looks at queue depth, agent performance, CSAT trends, and SLA compliance. This Next.js customer support dashboard template ships both — agent inbox plus manager analytics — as one product.
Key Features
Agent Inbox
Filterable ticket list, ticket detail, reply with canned responses.
Manager Analytics
Ticket volume trends, queue depth, agent performance, CSAT.
CSAT Tracking
Post-resolution surveys with rating + comment. Per-agent trends.
SLA Compliance Reports
First response and resolution SLA % per priority and tier.
Knowledge Base Admin
Article CRUD, view tracking, "was this helpful?" feedback.
WCAG AA Accessible
Keyboard-navigable, screen-reader-tested, color-contrast verified.
How thefrontkit Compares
| Feature | thefrontkit | Typical Alternatives |
|---|---|---|
| Production-Ready | Yes (in development) | Often demo-quality |
| WCAG AA Accessible | Built-in from day one | Usually missing |
| Source Ownership | You own the code | Often locked SaaS |
| Pricing Model | One-time payment | Per-seat monthly |
Ready to Ship Faster?
Skip the boilerplate and start building what matters. Production-ready, accessible, and token-synced.
View All Access (Help Desk Kit in Development) →