Customer Support Dashboard Template for Next.js
A Next.js customer support dashboard template covering ticket queue, agent performance, CSAT tracking, and knowledge base management. WCAG AA accessible. In development.
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Customer support managers need different views than agents. The agent works the inbox; the manager looks at queue depth, agent performance, CSAT trends, and SLA compliance. This Next.js customer support dashboard template ships both — agent inbox plus manager analytics — as one product.
Key Features
Agent Inbox
Filterable ticket list, ticket detail, reply with canned responses.
Manager Analytics
Ticket volume trends, queue depth, agent performance, CSAT.
CSAT Tracking
Post-resolution surveys with rating + comment. Per-agent trends.
SLA Compliance Reports
First response and resolution SLA % per priority and tier.
Knowledge Base Admin
Article CRUD, view tracking, "was this helpful?" feedback.
WCAG AA Accessible
Keyboard-navigable, screen-reader-tested, color-contrast verified.
How thefrontkit Compares
| Feature | thefrontkit | Typical Alternatives |
|---|---|---|
| Production-Ready | Yes (in development) | Often demo-quality |
| WCAG AA Accessible | Built-in from day one | Usually missing |
| Source Ownership | You own the code | Often locked SaaS |
| Pricing Model | One-time payment | Per-seat monthly |
Ready to Ship Faster?
Skip the boilerplate and start building what matters. Production-ready, accessible, and token-synced.
View All Access (Help Desk Kit in Development) →Related Resources
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The team behind thefrontkit does done-for-you launches and custom builds. Fixed quotes, most projects live in 2-4 weeks, from $1,999.