Support Ticket System Template for Next.js
A Next.js support ticket system template with inbox, assignment rules, SLA tracking, canned responses, internal notes, and customer portal. WCAG AA accessible. In development.
0A support ticket system needs more than a list of customer messages. It needs assignment rules, SLA tracking, canned responses for repeat questions, internal notes hidden from customers, and a customer portal where users can check ticket status. This Next.js support ticket system template is being built to ship all of these as v1.
Key Features
Ticket Inbox
Filterable list with status, priority, assignee, tag.
Assignment Rules
Manual, round-robin, tag-based routing.
SLA Tracking
Per-priority and per-tier SLAs with breach alerts.
Canned Responses
Templated replies with variable substitution.
Internal Notes
Agent-only notes that customers do not see.
WCAG AA Accessible
Keyboard-navigable, screen-reader-tested, color-contrast verified.
How thefrontkit Compares
| Feature | thefrontkit | Typical Alternatives |
|---|---|---|
| Production-Ready | Yes (in development) | Often demo-quality |
| WCAG AA Accessible | Built-in from day one | Usually missing |
| Source Ownership | You own the code | Often locked SaaS |
| Pricing Model | One-time payment | Per-seat monthly |
Ready to Ship Faster?
Skip the boilerplate and start building what matters. Production-ready, accessible, and token-synced.
View All Access (Help Desk Kit in Development) →