Help Desk Template for Next.js
A Next.js help desk template with unified inbox, email integration, SLA tracking, knowledge base, customer portal, and reporting. WCAG AA accessible.
Starting at $79$13140% OFF· 7-day money-back guarantee
A real help desk is more than a shared inbox. It is the ticket assignment rules, the SLA tracking, the canned responses, the internal notes, the knowledge base, the customer portal, and the reporting dashboard. This Next.js help desk template is being built with all of those features as v1 requirements.
Key Features
Unified Ticket Inbox
Filter by status, priority, assignee, tag. Search content. Bulk actions.
Email Integration
Postmark or Mailgun inbound parsing with reply threading.
SLA Tracking
First response and resolution SLAs per priority and per tier. Breach alerts.
Knowledge Base
Article CRUD, public reader, search, view tracking, "was this helpful?" feedback.
Customer Portal
Submit tickets, view status, reply, search the knowledge base.
WCAG AA Accessible
Keyboard-navigable, screen-reader-tested, color-contrast verified.
How thefrontkit Compares
| Feature | thefrontkit | Typical Alternatives |
|---|---|---|
| Production-Ready | Yes | Often demo-quality |
| WCAG AA Accessible | Built-in from day one | Usually missing |
| Source Ownership | You own the code | Often locked SaaS |
| Pricing Model | One-time payment | Per-seat monthly |
Ready to Ship Faster?
Skip the boilerplate and start building what matters. Production-ready, accessible, and token-synced.
View Next.js Help Desk Template →Related Resources
Need it built, not just a kit?
The team behind thefrontkit does done-for-you launches and custom builds. Fixed quotes, most projects live in 2-4 weeks, from $1999.
Frequently Asked Questions
Hosted help desks charge per agent: Zendesk's published plans run $19 to $149 per agent per month. This is a Next.js template you own and customize. No per-seat pricing.
Yes. Inbound parser includes thread detection so customer replies append to the existing ticket, not a new one.
Yes. The kit ships with hooks for AI-suggested replies and AI-categorized tickets via OpenAI/Anthropic API.
Yes. Auto-sent on resolution. Aggregated dashboard for trends per agent and per category.
Yes. It ships today as the Next.js Help Desk Template, with the full source.